No Hassle Returns


If you're not happy with your purchase for ANY reason, simply send back your unused item within 30 days of receipt for an exchange only. We do not offer refunds for your order. 

Returns received within 30 days of shipment will be accepted and a refund will be issued  in the form of payment used on the original order. Returns received more than 30 days from the date of shipment will not be accepted and will be returned to sender. At your request, Gift Cards are available for all exchanges made prior to 30 days from date of shipment.

Please Note:

  • Exchanges processed prior to 30 days are subject to availability. In the event that the item you requested for an exchange is no longer available, a refund will be processed as stated below.
  • Receipt or invoice must accompany returns.
  • Refunds will be processed in the form of payment used on the original order. For credit card refunds, please allow 1 or 2 billing cycles for the credit to appear on your statement. Gift Cards are available upon request.
  • Refunds and Gift Cards will include product and tax amount only.
  • Return merchandise must be in store bought condition.
  • We cannot accept COD returns.     

Return and Exchange Instructions Via Mail
When returning the item you purchased, please include the invoice or receipt received with your shipment. If the item is an exchange, please include the style number, size and color of the product you would like exchanged for and send to:

Return/Exchange Department
Puffer Reds
113 West Michigan Avenue

We are unable to reimburse for any postage unless the product is defective or we made an error filling your order.